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Yellow Brick Route

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Terms & Conditions

Last Updated: 01 April, 2025

  • Company Name: Altus Ventures LLP
  • Brand Name: Yellow Brick Route
  • Table of Contents
01.  Product Rates & Pricing
  • Rates exclude civil work.
  • The rates displayed in product listings are exclusive of applicable taxes. Tax components will be expressly delineated and incorporated during the order finalization process.
  • The rates are applicable "as is where is" at the time of purchase and are subject to change without prior notice. Any subsequent rate changes do not affect ongoing transactions already confirmed.
  • Continued use of the website implies acceptance of these terms. Users are advised to review rates and terms regularly.
02. Delivery & Installation
  • Delivery includes manual lifting up to the first floor only. Additional charges apply beyond the first floor.
  • Installation is included within city limits. Outstation delivery may incur extra charges, and unloading is not included.
  • Continued use of the website implies acceptance of these terms. Users are advised to review rates and terms regularly.
  • Location-specific regulations may affect pricing. We reserve the right to apply additional charges based on pin codes or other city-specific considerations.
  • Installation should be done as per site preparation guidelines specified in the company’s drawings or instructions.
  • Delayed installation or use beyond our control may result in missing or damaged items not covered under liability.
03. Payment Terms
  • 100% advance payment is required upon finalization of any product listed on our website.
  • Payment includes applicable taxes, delivery, and installation fees.
  • Payment is non-refundable. Third-party payment processor terms apply.
  • An order confirmation email will be sent upon successful payment.
  • No cancellation is allowed once the order is placed. For exceptional cases, please contact our support team.
4. Shipping & Inspection Policy
  • Once ready for dispatch, products will be shipped based on client information provided during checkout.
  • Yellow Brick Route does not provide warehousing services. Clients must inspect goods promptly upon delivery.
  • Claims for defects or damage must be raised within the inspection period mentioned in our delivery policy.
  • We are not liable for improper storage, transportation, or handling after delivery.
05. Product Characteristics & Variations
  • Handmade and natural materials will have inherent variations in grain, polish, texture, or dimensions.
  • Fabric alignment variance of up to 3% and size variance of +/- 1-2 inches is acceptable.
  • Color shades may vary between manufacturing batches or screen display and actual product.
  • Specifications are subject to change, and customers are advised to refer to the final confirmed documents.
06. Change in Specification or Cancellation
  • Review all product specifications, drawings, and terms before confirming the order.
  • Changes post-confirmation will incur additional charges.
  • Orders once placed cannot be cancelled. Custom or customer-specific orders are non- refundable.
07. Delivery Schedule & Force Majeure
  • Products will be delivered within the agreed time frame from receipt of full payment.
  • Delivery times are indicative and may be affected by natural calamities, strikes, or third- party logistics.
  • The company is not liable for delays beyond its control, and Force Majeure clauses apply.
08. Claims & Complaints
  • Any deviation from the original order must be reported immediately upon receipt.
  • Valid claims will be addressed via replacements following standard delivery timelines.
  • Claims do not entitle clients to hold or delay balance payments.
09. Returns & Evaluation
  • Returns for damaged goods must be initiated within 7 days of delivery.
  • Returned products must be in original packaging and condition.
  • No return or refund for customized, personalized, or made-to-order goods.
  • Products will be evaluated by our technical team. Handling charges may apply.
10. Guarantee Policy
  • Guarantee applies only upon presentation of the original purchase receipt.
  • Does not cover wear and tear, misuse, accidents, or improper cleaning.
  • Guarantee is specific to the product and is non-transferable.
11. Limitation of Liability
  • Altus Ventures LLP or Yellow Brick Route shall not be liable for indirect, incidental, or consequential damages.
  • Total liability is limited to the value of the product or service purchased.
12. Dispute Resolution & Jurisdiction
  • Disputes shall first be attempted to be resolved amicably.
  • Jurisdiction lies exclusively with the courts in Ahmedabad, Gujarat, India.
13. Privacy Policy
  • Customer data is collected solely for order processing, communication, and operational purposes.
  • We do not sell or share customer data except with logistics or payment partners.
  • By using our website, you consent to our data practices.
14. Customization & Design Approval
  • For all customized orders, final approval on materials, polish, and dimensions must be obtained from the client.
  • Post-approval dissatisfaction will not be grounds for refunds or modifications.
15. Maintenance & Care
  • Keep products away from direct sunlight and moisture.
  • Use a dry cloth for cleaning. Avoid abrasive materials or chemicals.
  • For outdoor furniture, protective covers are recommended.
16. Communication Consent
  • By ordering, customers consent to receive emails or promotional communication.
  • Marketing communication can be opted out at any time.
17. Incoterms
  • Freight, duties, courier, taxes, transport, and installation are the client’s responsibility unless agreed otherwise.
  • Our responsibility ends upon dispatch from our warehouse.
18. Disclaimer of Warranties
  • All products, services, and website content are provided "as is" unless stated otherwise.
  • We are not liable for website unavailability or reliance on third-party content or services.
19. Intellectual Property
  • All site content, including images, designs, and text, are the intellectual property of Altus Ventures LLP.
  • Unauthorized use is prohibited.
20. Indemnity
  • All site content, including images, designs, and text, are the intellectual property of Altus Ventures LLP.
21. Profanity Policy
  • The use of racist, hateful, sexual, or obscene language is strictly prohibited and will result in disciplinary action or legal recourse.
  • Company Name: Altus Ventures LLP
  • Brand Name: Yellow Brick Route
  • Table of Contents
01.  Product Rates & Pricing
  • Rates exclude civil work.
  • The rates displayed in product listings are exclusive of applicable taxes. Tax components will be expressly delineated and incorporated during the order finalization process.
  • The rates are applicable "as is where is" at the time of purchase and are subject to change without prior notice. Any subsequent rate changes do not affect ongoing transactions already confirmed.
  • Continued use of the website implies acceptance of these terms. Users are advised to review rates and terms regularly.
02. Delivery & Installation
  • Delivery includes manual lifting up to the first floor only. Additional charges apply beyond the first floor.
  • Installation is included within city limits. Outstation delivery may incur extra charges, and unloading is not included.
  • Continued use of the website implies acceptance of these terms. Users are advised to review rates and terms regularly.
  • Location-specific regulations may affect pricing. We reserve the right to apply additional charges based on pin codes or other city-specific considerations.
  • Installation should be done as per site preparation guidelines specified in the company’s drawings or instructions.
  • Delayed installation or use beyond our control may result in missing or damaged items not covered under liability.
03. Payment Terms
  • 100% advance payment is required upon finalization of any product listed on our website.
  • Payment includes applicable taxes, delivery, and installation fees.
  • Payment is non-refundable. Third-party payment processor terms apply.
  • An order confirmation email will be sent upon successful payment.
  • No cancellation is allowed once the order is placed. For exceptional cases, please contact our support team.
4. Shipping & Inspection Policy
  • Once ready for dispatch, products will be shipped based on client information provided during checkout.
  • Yellow Brick Route does not provide warehousing services. Clients must inspect goods promptly upon delivery.
  • Claims for defects or damage must be raised within the inspection period mentioned in our delivery policy.
  • We are not liable for improper storage, transportation, or handling after delivery.
05. Product Characteristics & Variations
  • Handmade and natural materials will have inherent variations in grain, polish, texture, or dimensions.
  • Fabric alignment variance of up to 3% and size variance of +/- 1-2 inches is acceptable.
  • Color shades may vary between manufacturing batches or screen display and actual product.
  • Specifications are subject to change, and customers are advised to refer to the final confirmed documents.
06. Change in Specification or Cancellation
  • Review all product specifications, drawings, and terms before confirming the order.
  • Changes post-confirmation will incur additional charges.
  • Orders once placed cannot be cancelled. Custom or customer-specific orders are non- refundable.
07. Delivery Schedule & Force Majeure
  • Products will be delivered within the agreed time frame from receipt of full payment.
  • Delivery times are indicative and may be affected by natural calamities, strikes, or third- party logistics.
  • The company is not liable for delays beyond its control, and Force Majeure clauses apply.
08. Claims & Complaints
  • Any deviation from the original order must be reported immediately upon receipt.
  • Valid claims will be addressed via replacements following standard delivery timelines.
  • Claims do not entitle clients to hold or delay balance payments.
09. Returns & Evaluation
  • Returns for damaged goods must be initiated within 7 days of delivery.
  • Returned products must be in original packaging and condition.
  • No return or refund for customized, personalized, or made-to-order goods.
  • Products will be evaluated by our technical team. Handling charges may apply.
10. Guarantee Policy
  • Guarantee applies only upon presentation of the original purchase receipt.
  • Does not cover wear and tear, misuse, accidents, or improper cleaning.
  • Guarantee is specific to the product and is non-transferable.
11. Limitation of Liability
  • Altus Ventures LLP or Yellow Brick Route shall not be liable for indirect, incidental, or consequential damages.
  • Total liability is limited to the value of the product or service purchased.
12. Dispute Resolution & Jurisdiction
  • Disputes shall first be attempted to be resolved amicably.
  • Jurisdiction lies exclusively with the courts in Ahmedabad, Gujarat, India.
13. Privacy Policy
  • Customer data is collected solely for order processing, communication, and operational purposes.
  • We do not sell or share customer data except with logistics or payment partners.
  • By using our website, you consent to our data practices.
14. Customization & Design Approval
  • For all customized orders, final approval on materials, polish, and dimensions must be obtained from the client.
  • Post-approval dissatisfaction will not be grounds for refunds or modifications.
15. Maintenance & Care
  • Keep products away from direct sunlight and moisture.
  • Use a dry cloth for cleaning. Avoid abrasive materials or chemicals.
  • For outdoor furniture, protective covers are recommended.
16. Communication Consent
  • By ordering, customers consent to receive emails or promotional communication.
  • Marketing communication can be opted out at any time.
17. Incoterms
  • Freight, duties, courier, taxes, transport, and installation are the client’s responsibility unless agreed otherwise.
  • Our responsibility ends upon dispatch from our warehouse.
18. Disclaimer of Warranties
  • All products, services, and website content are provided "as is" unless stated otherwise.
  • We are not liable for website unavailability or reliance on third-party content or services.
19. Intellectual Property
  • All site content, including images, designs, and text, are the intellectual property of Altus Ventures LLP.
  • Unauthorized use is prohibited.
20. Indemnity
  • All site content, including images, designs, and text, are the intellectual property of Altus Ventures LLP.
21. Profanity Policy
  • The use of racist, hateful, sexual, or obscene language is strictly prohibited and will result in disciplinary action or legal recourse.
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